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This site and its contents are subject to copyright. The site material copyright is owned by Payless Shoes website owners, or in the case of some material, a third party. You may view this site and its contents using your web browser and electronically copy and print hard copies of parts of this site solely for personal, non-commercial use. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content of this site is strictly prohibited.

Placing an Order on the Website

By completing an order, You are making an offer to purchase the product at the price set out on the website, subject to any subsequent notification of price by Payless Shoes to you.

Payment must be made at the time of submitting the purchase order. Payment can be made by Stripe Encrypted Payments only. You warrant that you are an authorised user of the credit card used to complete payment.

All purchase orders placed through this website are subject to confirmation and acceptance by us. We will email you with confirmation of the receipt of your purchase order, and then acceptance by us will be upon your receipt of the email confirming despatch of the Product. We may reject your purchase order, and refund any payment made by you, at any time prior to Your receipt of this acceptance by us.

The Purchase Order must be paid in full immediately upon entry into the Agreement. All transactions are settled in Australian Dollars (AUD). If you are ordering from outside Australia, and your bank account or credit card is held in a different currency, you can still order by Stripe – your currency will automatically be converted to Australian Dollars when you complete the transaction. The conversion rate varies from day to day with the current exchange rate. Many banks also charge a small currency conversion fee, contact your bank or credit provider for details. In some areas of the site, prices will be shown with an estimate of the price in your home currency. These converted prices are for information purposes only, to help you get an idea of the approximate cost of a product, and they may not be the exact amounts that will appear on your credit card statement. The final charge to your card is made in Australian Dollars and the ultimate conversion rate is determined by your bank or credit provider. Therefore we are not able to take responsibility if the final amount charged to your card differs slightly from the estimated conversions we provide.

Unless otherwise shown, all the prices listed on the Payless Shoes website are displayed in Australian Dollars (AUD). If a product inadvertently appears on the Payless Shoes website at the wrong price, Payless Shoes may decline or cancel any orders placed at the wrong price, even if the order has been confirmed and a credit card charged or deposit made. If your credit card was charged or a direct deposit has been made for the purchase, and the order is cancelled, We will notify you and issue a refund to your account or credit card in the amount of the cancelled order.

We may vary prices in the event of price changes or mistakes.

Payless Shoes Website operators do not store or keep credit card numbers from online transactions. While every endeavour is made to ensure every shopping experience with us is a good one, in the event a credit card is used without the holder’s authorisation, the card holder must notify their credit card provider in accordance with their reporting rules and procedures.

We reserve the right to limit the quantities of product sold as it sees fit. It is a condition of this Agreement that you do not resell the Products to a third party

Upon receipt of the order, We will process and ship the order within a 72hr period and is usually delivered within 7-10 working days, unless the parcel is being shipped to a remote destination within Australia. If a product is unavailable, we will endeavour to offer an alternative product or provide a full refund.

Return Terms & Conditions

Change of Mind returns will not be honoured. Choose carefully.

Faulty Merchandise:
We accept returns on goods, with proof of purchase, where:
– The product is proven to be faulty or not of merchantable quality
– The product is wrongly described
– The product is different from a sample shown to you.
We reserve the right to assess the age and condition of the returned goods prior to offering an exchange or refund. This may result in an exchange or refund being refused.