Privacy Policy

Payless Shoes ABN 73 162 529 455 is committed to safeguarding your privacy online. Payless Shoes has created this privacy policy (‘Privacy Policy’) in order to demonstrate our firm commitment to privacy. This Privacy Policy sets out our collection, storage, use and dissemination practices for personal information provided to us including information transmitted via www.paylessshoes.com.au (‘Website’). Access to the Website is conditional upon your acceptance and compliance with this Privacy Policy. You hereby consent to the use and disclosure of your personal information in accordance with the terms of this Privacy Policy. Payless Shoes reserves the right to amend this Privacy Policy from time to time without notice by making an amended Privacy Policy available on the Website and/or notifying users of the existence of a new Privacy Policy.

Your personal information is collected to enhance your experience of our Website and so that we can make you aware of our products and the availability of any offers from time to time. Payless Shoes does not collect personal information about individuals (which may include your name, address, email address, date of birth, and other details about you) except when you provide such information on a voluntary basis. For example, personal information may be gathered from you on making purchases in store or online via our Website; by signing up to our database; during the registration process for subscriptions; and, in connection with content submissions, community postings (e.g., forums), suggestions and transactional areas of the Website (if any).

While we will not disclose information that personally identifies you to advertisers, we do reserve the right to perform statistical analyses of user behaviour and characteristics in order to measure interest in and use of the various areas of the site and to inform advertisers of such information as well as the number of users that have been exposed to or clicked on their advertising banners.

We will use all reasonable endeavours to maintain the security of your personal information. However due to the nature of the Internet we cannot warrant that your personal information will be secure from unauthorised access during transmission or while being stored and therefore you acknowledge that you provide your personal information at your own risk.

Payless Shoes will take reasonable steps to ensure that the personal information it holds is accurate, complete and up-to-date. You may obtain access to your personal information held by Payless Shoes by making a request in writing to Payless Shoes. Upon request Payless Shoes will use reasonable efforts to allow you to update/correct your personal information previously submitted if that information is not accurate, complete or up-to-date. Also, upon your request, we will use commercially reasonable efforts to functionally delete your details including your personal information from the Payless Shoes’ database; however, it may be impossible to delete your personal information without some residual information because of backups and records of deletions. In respect of each such request Payless Shoes will endeavour to attend to the request within a reasonable period of being contacted by you.

Payless Shoes will take reasonable steps to protect your personal information from misuse and loss and from unauthorised access, modification or disclosure. Except as otherwise set out in this Privacy Policy, access to the database containing personal information within Payless Shoes is restricted to Payless Shoes staff members with direct responsibility for customer service or management of the website. Authorised staff members are not allowed to pass on user’s personal information to non-authorised staff without the express permission of the Managing Director or his/her authorised representative.

You may "opt out" of receiving communications from Payless Shoes including promotional and/or marketing information about the products, services and offerings of Payless Shoes at any time, as follows:

1. You can send an email to customerservice@paylessshoes.com.au

2. You can call the following telephone number: (02) 9741 4199

3. You can Log on to the site and update your personal details (unclicking the Receive Email Information) in the Update Profile.

Payless Shoes will only collect, use and disclose information that personally identifies you in accordance with this Privacy Policy unless we are required to disclose the personal information by law or in our opinion we are required to disclose it to protect the rights or property of Payless Shoes or any third party, or to avoid injury to any person. Further, Payless Shoes reserves the right to contact you regarding any amendment to the Website or your account status including the Website terms and conditions and other matters relevant to Payless Shoes.

If you have any questions about this Privacy Policy, the practices of this site or your dealings with this Website, or you wish to review, amend or delete any of your personal information you can contact:

Payless Shoes at

ph (02) 9741 4199
fax (02) 9748 4405
email customerservice@paylessshoes.com.au